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Solutions & Services for the Insurance Industry

C-Metrix has deep competencies and experience in the insurance industry. Although, we have worked with the full spectrum of insurers, we are specialists in:

Workers Compensation Professional Liability Commercial P&C Healthcare

Our solutions and services have enabled insurers to achieve exceptional results in key aspects of underwriting, claims, marketing, and customer relationship management. Our engagement model with clients range from the provision of licensed software solutions, both premise based and hosted, to custom solutions and consulting services. Some success stories of our solutions are described below.

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Decision Dashboard for Workers Compensation Underwriters

Sentient

Decision Ally

Decision Dashboard for Workers Compensation Producers

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SOLUTION	RESULTS
Price Optimization Loss Reduction	Enabled a workers’ compensation insurance company to optimize pricing and policy underwriting by utilizing unique indexes, scores and risk profiles developed by C-Metrix from a comprehensive set of data assets and predictive modeling. Led to significant loss reduction (14%) and increased profit.
Loss Ratio Improvement	Reduced loss ratio by 15% for a leading commercial P&C insurance company through more effective segmentation.
Marketing Analytics	Increased customer acquisitions by 50% and profitability by 90% for a life insurance company via targeted marketing campaigns based on accurate profitability profiles of prospects.
Retention / Attrition Analytics	Reduced attrition related costs by $30 million annually for a major healthcare insurance underwriter by utilizing C-Metrix data assets and unique attrition model.
Claims Processing Analytics	Decreased claims processing costs by 20% for a leading healthcare insurance company utilizing models that optimized the classification, sequencing and treatment of claims.
Severity Forecasting	Reduced average severity of claims for a top tier auto insurance underwriter by developing a model to identify overwriting in auto repair estimates.
Acquisition Expense Allocation	Improved quote conversion for the Professional Liability Division of a specialty insurance company by developing an effective methodology for allocating acquisition expense to its policies based on causal cost drivers.