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Optimal Business Solutions Thru Breakthrough Insights, Analytics and Technology |
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COPYRIGHT © SIGILLUM CORPORATION ALL RIGHTS RESERVED |
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Services |
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Our services are grouped in two primary areas: |
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These services are aimed at helping our clients maximize shareholder value by maximizing the return on investment on marketing, sales, customer service and rewards/loyalty programs. We identify key drivers of value in all the customer facing functions and devise strategies and action plans for capitalizing on them. |
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1. Customer Relationship Optimization |
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MARKETING Assessment of ROI in Marketing Activities Marketing Roadmap Development Marketing Strategy Marketing Research & Surveys Competitive Analysis Segmentation & Targeting Database Marketing Strategy & Optimization Campaign Optimization and Execution |
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CUSTOMER CENTRICITY Customer Centricity Visioning & Strategy CRM Assessment & Roadmap Development Customer Contact Strategy Customer Touchpoint Optimization CRM Package Evaluation and Selection CRM Package Implementation CRM Package Customization Custom CRM System Development |
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CUSTOMER LOYALTY Rewards / Loyalty Programs Development Assessment of ROI in Rewards/Loyalty Programs Customer Loyalty & Satisfaction Research Customer Experience Optimization Customer Acquisition & Retention Optimization Customer Churn Optimization Customer Profitability Analysis Lifetime Customer Worth Analysis |
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2. Risk Management |
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Our risk management services aid our clients in minimizing losses due to risk elements in the customer value chain. We devise strategies, processes and systems for effectively dealing with the areas of risk exposure such as insurance underwriting & claims, credit granting, transaction authorization, application & transaction fraud, and collections & recovery. |
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UNDERWRITING & CLAIMS Loss Forecasting Risk Selection Pricing Optimization Reserving Optimization Claims Classification & Sequencing |
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CREDIT & COLLECTIONS Credit Scoring Credit Limit Optimization Collections Analytics & Modeling Transaction Authorization Collections Process Optimization |
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FRAUD Fraud Analytics & Modeling Application/Identity Fraud Transaction Fraud Fraud Detection Optimization Fraud Cost Minimization |
